'New Initiative' has charted in the following countries:
United States and Australia.
Episode Synopsis: When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy (America Ferrera) ends up getting to know Jonah's (Ben Feldman) parents – and learns he hasn't been completely truthful with them. The new policy also inspires Garrett (Colton Dunn) and Dina (Lauren Ash) to find out who can hold a smile longer.
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